Enjoy more features than ever. New features coming soon.

Improve Your Workflow with Innovative Features

Osys.ai Support Panel comes with a full range of features that help you save your agents' time. Arm your team with the right tools and improve the efficiency of your customer service.

Mobile App for Android and iOS

Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS. It's fast and it works great.

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Progressive Web App

The Osys.ai Support administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer or and any other app on your mobile device.

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CRM Integration

Use Osys.ai with Online CRM and automatically synchronize your data. Special features will be soon available.

More details

Multilingual and RTL

Osys.ai Support Panel is fully multilingual, with RTL direction and translations in 41 languages. You can add new translations to make your custom content multilingual. Automatic language detection solutions are available.

Already translated in 41 languages
Option to easily add new translations

Automatic language detection

Privacy Acceptance and GDPR

Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.

Europe GDPR and privacy terms acceptance
Multilingual

Design Customization

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy!

Set the header background image
Change agents or brand headers

Adjust colors

Customizations

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy!

Security Is Our Top Priority

Security is critical here at Osys.ai. We work with security experts who perform periodic security audits. We continually implement the latest security technologies and stay up-to-date on the latest security threats.

Periodic security audits
AES-256-bit encryption

Latest security technologies
We stay up-to-date

Inline Panel and Full Screen Chat

Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility.

Customization flexibility
Modern and minimal design

Lightweight and fast
Easy to use

Built with Performance in Mind

Speed is everything! Osys.ai Support Panel can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources. The source code is also ultra-compact.

Fully asynchronous, on admin and front-end.
Resource-saving mode when the chat is inactive
Built for high-traffic websites
Built for limited-resource hosting

Departments

Let's your users choose the right department before starting a conversation. Assign departments to agents so they will have access only to the conversations assigned to them.